IT Support Technicians are crucial to the economy and day to day functioning of the modern world. This competition focuses on all the essential requirements for a successful career as an IT Support Technician within any industry.

The competition tests your ability to configure IT hardware and software to meet customer requirements. This will involve setting up a client / server network with a domain controller, installing and configuring operating systems, installing software, configuring IP addresses on end devices and connecting these devices to a LAN.

The skills you need to demonstrate

  • IT skills

  • Attention to detail

  • Analytical

  • Time management

  • Customer service

  • Interpersonal skills

  • Troubleshooting software

  • Flexible

Entry criteria

  • This is an individual competition
  • There is no limit to the number of competitors permitted to enter this competition per organisation
  • Competitors must be familiar with the core competencies (these can be found in the ‘Useful Information’ section below) and must not have more than 2 years’ industry experience

How it works

Our competitions are open to all so please register before 14 May

The first stage of competition is a remote or online test (where applicable)

Competitors take part in competitions at their local college, training provider centre or work place, or, take part in an online competition

Scores are quality assured and Finalists are announced

Competitors prepare and practise in readiness for the National Finals

The Finalists come together to compete in the National Finals

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