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IT Support Technician

IT Support Technician

An IT Support Technician operates on the frontline, repairing and configuring PCs, routers and networks.



This competition focuses on all the essential requirements for a successful career as an IT Support Technician within any industry.
This competition tests your ability to configure IT hardware and software to meet customer requirements. This will involve setting up a Client /Server network with a domain controller.

Entry criteria

  • This is an individual competition
  • Up to 3 competitors are permitted to enter this competition per location/campus, and up to 6 in total per organisation.
  • Competitors must be familiar with the core competencies (these can be found in the Tools section below) and must not have more than 2 years’ industry experience

Steps to taking part in this skills competition

  1. Register to enter this competition by 12 April 2019
  2. Competitors will be invited to a National Qualifier during Spring/Summer 2019.
  3. WorldSkills UK quality assure the results and finalists will be notified by September 2019.
  4. Finalists will participate in the UK National Final at the NEC in November 2019 as part of WorldSkills UK Live.

Additional information

  • Download the competition overview from the Tools section to find out more about this skills competition and help with your preparation.
  • Pre-competition activity pack will be available soon.

Heats, dates and venues

03/05/2019 Bradford College
10/05/2019 NRC, Newton Abbey
24/05/2019 Northumberland College
03/06/2019 New College Lanarkshire
05/06/2019 Edinburgh College
07/06/2019 Glasgow Clyde College
13/06/2019 Cardiff & Vale Coleg
19/06/2019 NW&SLC
21/06/2019 Bedford College
25/06/2019 Walsall College
27/06/2019 NESCOT


Competition organising partner

Competition organising partner

The Northumberland College is the competition organising partner for the IT Support Technician competition.

Find out more