When you register on the Skills Development Hub we will ask you for your details including name and email address which will enable you to create a login.
You will then be asked to complete a registration process. This will collect some information about you that will enable us to tailor the services provided more closely to your needs.
We process this data as part of our contract with you to deliver the courses and learning you request within the Skills Development Hub.
You will also be asked for some personal data that relates to your ethnicity, sexual orientation and details of any disability. Answering these questions is not compulsory but if you do volunteer the information after being told what it is being used for on the form you will have given your consent for its processing.
The reason we collect this information is that we are a grant-funded organisation and it is imperative that we show the partners who fund our work that opportunities are open to all. It also enables us to look closely at the services we provide to measure if there are any biases which we can correct or if there are communities who need greater outreach or support.
We don’t use this information to specifically identify or make decisions about individuals. It is separated and used in an anonymous form for any analysis we do.
We may also use your telephone number to contact you if there is an issue with your registration or to ask you to give us feedback about the Skills Development Hub so that we can improve the courses and services offered. We believe that this is a legitimate interest which is of real benefit to you, however if you do not want to hear from us in this way we will always give you the opportunity to opt out.
When you participate in a course, take an assessment or complete a task, this information will be stored in your student record as part of our contract to deliver the courses as per your request.
We use JISC best practive and guidelines for the management of student records. As part of our commitment to lifelong learning, we retain details about each individual learner, i.e. name, courses studied, CPD gained and test results ad infinitum.
Otherwise, we determine the length of time we keep your data, based on why you gave it to us in the first place. When we don’t need to keep it anymore, we do one of three things:
- we erase it
- we keep a small amount because we have to, and keep it safe, sometimes disguising it
- if you say you don’t want to hear from us ever again, we keep the minimum amount information to make sure we leave you alone.