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World Skills UK

Customer Service Charter

The purpose of this Customer Service Charter is to set out the standard of service our customers should expect to receive from Find a Future. The Charter sets out clear levels of expectations, to ensure the following:

  • A customer-focused service is created and maintained.
  • Effective communication exists between the organisation and its customers.
  • The level of service delivered meets or exceeds our customers’ needs.
  • We deliver the required standard of service within a suitable time frame.

View our customer service charter

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